Why Security Compliance Projects do Work
Why is an infrastructure monitoring project so risky and prone to fail while a security and regulations compliance monitoring project practically always succeeds? After all, they´re both about...
View ArticleHow to be a great CISO?
While I am on my way to Italy for the Tango/04 Monitoring Symposium in Torino, a quick question: What does Dilbert’s creator have to say about how to be an irreplaceable CIO? Or CISO? Or Technical...
View ArticleLess ITIL and more Shakespeare: How to be a great CIO
Let’s suppose that you are anxious about the future. Suppose you feel pressed by all the uncertainty in the global economy. Suppose that you´re concerned about your job: maybe not about losing it, but...
View ArticleHow to be a great CIO (II): improve your communication skills
At the Tango/04 Monitoring Symposium in Europe this year, we invited serial entrepreneur and communications guru Conor Neill to open with a memorable keynote. Conor Neill runs Persuasive...
View ArticleForget about being a great CIO… be a superhuman!
Where have I been? The past few weeks, after landing from Buenos Aires were frantic… I was in Luxembourg, Amsterdam, Madrid, Mallorca, London, Barcelona (of course), an old castle from the 10th century...
View ArticleHow to be a better CIO (III): Discover that you can be a superhero, too
I always loved those superhero movies where the protagonist could defeat an army of super enemies without breaking into a sweat, but has severe trouble fulfilling the ordinary duties of everyday life....
View ArticleA Real Time Service Model (RTSM) can save your life
Well, “save your life” is a bit of a stretch. But it can make your professional life easier and more prosperous. It may save your company lots of pain, time and money. Interested? Great. So, what is...
View ArticlePreview of “How to be a better CIO (IV): lead an orchestra”
Where on Earth have I been? Well, here and there. End of year festivities came around, I went to Argentina, then I went to London, etc. But really I have no excuse. Therefore, I have something in store...
View ArticleHow to be a better CIO (IV): Lead an orchestra
In December we usually have a general gathering with the entire company in Barcelona. We like to do a different activity each year: archery, kart racing, touring the old city competing to see who is...
View ArticleHow to be a great CIO (V): Be like Paul
A few days ago, my friend Paul Schlieben died. Paul was flying alone in his Cessna 182 just over 70 miles from his home in Peterborough. Something went wrong: he informed the control tower that he was...
View ArticleTeaser of “How to be a great CIO / CISO (VI): Mercenaries, Volunteers, and...
On Monday I return to the fray with a classification of companies, entrepreneurs and professionals which will probably not make history but don’t deserve to either. Have a nice weekend. See you on...
View ArticleMercenaries, Volunteers, and Contemplators
This past Easter I stayed in a hotel on the coast of Catalonia. It wasn’t ugly. It wasn’t a horrible experience. But there were a number of details that caught my eye. For example, the cheese was...
View ArticleTeaser of “How to be a Great CIO (VII): Listen to Jim Collins”
You know Jim, right? He is probably the world’s #1 Management Guru these days, and his best-selling book Good to Great inspired an entire generation of leaders. He is the guy who discovered that great...
View ArticleJim Collins’ Top 10 Hot Personal Tips for You
I was lucky enough to be able to listen to Jim Collins yesterday at the Growth Summit. Jim ended by sharing some valuable personal tips, which I am happy to share with you, fresh out of his mouth....
View ArticleThe Monitoring Symposium…and a brainteaser
How was our Monitoring Symposium? Fantastic, both the European and the Latin American versions: record attendance, record dizziness in PortAventura (with the highest roller coaster in Europe), record...
View ArticleThe Challenger and Holistic Monitoring: a true story
In January 1986, the technicians on the Space Shuttle project knew that one of the critical components of the Challenger was going to fail. The O-rings of the rocket engines would not be reliable if...
View ArticleTeaser of How to be a great CIO (VIII)
How about learning more about your users’—or customers’—hidden motivations and getting them to prioritize everything they want from you in detail? How about creating a proven path to success and...
View ArticleHow to be a Great CIO (VIII): Play the Innovation Games
A few years ago, I was just graduating as a ScrumMaster and the Agile community looked to me like a vibrant, energetic group, full of opportunities for learning. Through all that inspiration, I have...
View ArticleMagic
If you’re lucky, you’ll have the experience of working in a high-performing team early in your career. As you continue working, you will soon realize that high-performing teams are truly magical, and...
View ArticleHow did you do in 2012?
Were you able to achieve more Visibility during 2012? Did you remove blind spots in IT operations and business processes, did you align infrastructure management, did you get a holistic, consistent,...
View ArticleCMDB is dead
We are being asked less and less about how to integrate a monitoring system with a CMDB. Main reason: in the past, people thought that building a full-fledged, galaxy-comprehending CMDB was kind of...
View ArticleHow to be a great CIO (IX): Focus on the smiles, not the trains
Service Management guru Ian Clayton posted a great paper from one of his customers, about why Outside-In thinking is paramount to avoid frustrating everybody and yourself, as the article wisely says:...
View ArticleYou are invited.
Where have I been? Learning with leading entrepreneurs in Manila, Hamburg, Dublin, working with our talented team in both Barcelona and Buenos Aires, observing real-time monitoring in China (more...
View ArticleHow to be a Great CIO (X): Attend the European Monitoring Symposium
It is not because it is the only European event solely dedicated to Monitoring, it is not because we are going to present a radical change in the way leading companies do business, it is not because...
View ArticlePremieres this Friday in a Monitoring Symposium near you.
And when we say there will be surprises this Friday at the European Monitoring Symposium, we mean exactly that. But here is a little teaser. Miss it at your own risk.Filed under: CIO, CISO / CSO,...
View ArticleHappy and Aligned 2015!
Yes, it’s that time of the year again. Got this quick 2014 summary for you, from Barcelona with love. Tango/04 We launched Alignia, encapsulating the knowledge from hundreds of successful monitoring...
View ArticleComing soon to a Congress near you: The Dilbert Factor
Do you want to be much, much more successful? After introducing The Dilbert Factor at the Buenos Aires University in December and last month in an exclusive session for Catalonian entrepreneurs, I’ll...
View ArticleYou won the war on CMDBs
When we started this blog, CMDBs were all the rage. ITIL was at its peak. Practically every single customer asked us about our “CMDB strategy”. From the start we had the vision that passing event,...
View ArticleDo you know how to start a speech?
In May 2011 we had the pleasure to host Conor Neil at our Tango/04 Monitoring Symposium in Barcelona. Conor, as you may recall, is a brilliant mind, an expert in human communication, a serial...
View ArticleTeaser of “Little Tango had a secret”
Do you want to know a secret? I have never worked at a company such as Tango/04. I mean, such as the company I envisioned to create, back in 1991. Children rapidly find a public figure to take as...
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